For KOEL, CARE is important. Care for our customers. Care for you.
That's why, KOEL CARE reaches you wherever you are - through a service
network spanning over 400 locations, across India. You are assured of best
service from KOEL-trained engineers and super performance of genuine
KOEL CARE spare parts and consumables at competitive prices
With this commitment to CARE, we introduce our cost-efficient and unique service offering, Bandhan - an annual service package specifically designed for KOEL Green Genset customers.
Salient Features of Bandhan:
- Reliable network: 400+ service locations, 6000 + KOEL CARE -trained engineers
- Purchase directly from KOEL CARE at published price. Services through KOEL CARE authorised channels.
- Affordable and genuine KOEL CARE spare parts.
- Flexible preventive maintenance plan to suit the running pattern of your Genset.
- Peace of mind against emergency requirements, in addition to preventive maintenance as per schedule.
- 24x7 single point of contact help desk
- Pro-active management of service schedules through Centralized Customer Relationship Management System
Scope of Bandhan:
- Three tenure packages: 1 Year, 3 Years and 5 Years
- Applicable for entire range of KOEL Green Gensets.
- Unlimited Breakdown complaints, includes Labour Charges for all major and minor repairs , including overhauls
- Preventive maintenance visits are recommended as per Genset running pattern below:
|Running Hours in a year ||No. of preventive Maintenance visits per year **|
|500 Hrs. and Below
|500 Hrs. to 1000 Hrs
|1000 Hrs. and Above
** Customer may choose more number of preventive maintenance visits
based on the criticality of the application and power dependability on
Genset, irrespective of the running pattern.
- Cost of consumables and parts required for preventive or breakdown
visits. Customer needs to purchase the same from nearest KOEL CARE
authorised service dealer
- Charges of external agencies - required for any external job works like
FIP repairing, Starter- Alternator repairing, Machining required for any
part of Genset, etc.
- To and fro charges of material handling.
How to Avail Bandhan:
- Visit www.koelcare.com/Bandhan/Calculator or contact KOEL Helpdesk 8806334433.
- Select a location of your Genset, KVA rating, service package based on running hours and desired tenure
- Provide Engine Sr. No. and get quotation via email.
- Complete KYC details and go ahead with online purchase with
payment to Kirloskar Oil Engines Limited.
To know more about KOEL Bandhan package click here